WHERE CAN I GET MY DIGITAL ITEM PRINTED?
I love local print shops, but many customers also use places such as staples, office depot, kinkos, etc. Please note, digital items are for personal use only and may not be resold or distributed without permission.
HOW LONG DOES IT TAKE MY ORDER TO SHIP?
We strive to get orders out of the studio quickly! Most orders will ship within 2-3 days. Custom orders including address stamps, wedding invitations and save the dates will take 2-3 weeks before they ship.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
Caroline Creates accepts Paypal and all major credit cards.
DO YOU CHARGE SALES TAX?
We do. Sales tax will be charged for customers in Tennessee.
DO YOU SHIP INTERNATIONALLY?
We do! Please note, import duties, taxes, and charges are not included item prices or shipping costs. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing. Please also note that international shipments are made via the United States Postal Service. At times, international shipping takes quite some time. Please allow up to 6 weeks for your order to be delivered once it is shipped from our studio in Nashville, TN.
DO YOU OFFER GIFT CERTIFICATES?
We currently do not but may in the future.
DO YOU OFFER GIFT WRAPPING?
Not at this time.
WHAT IS YOUR RETURN POLICY?
Items are non-refundable unless a mistake is made by Caroline Creates. If you are not satisfied with your order or it arrives damaged, send an email to firstname.lastname@example.org
IS CAROLINE CREATES SOLD IN A STORE NEAR ME? CAN I SELL YOUR PRODUCT IN MY STORE?
Yes! Check out our wholesale page to see a list of stores. For information on carrying our lines in your store, send an email to email@example.com or visit our wholesale page for more information.
ARE YOU ENVIRONMENTALLY FRIENDLY?
Yes we are! Please see our manifesto for more information.